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Cancelling your Appointment


If you are unable to attend an appointment with one of the doctors or nurses, please telephone to cancel your appointment.

Out of Hours


Monday through Thursday between 6.30 pm and 8.00 am the following day and between 6.30 pm on Friday and 8.00 am the following Monday, ring NHS 111

 

Home Visits

Home visits are for the totally housebound or very seriously ill. Please telephone before 10.30am and be prepared to give the receptionist some indication of the nature and urgency of the problem. The doctor will usually wish to speak to you before arranging to visit.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre

 

 

PERSONAL INFORMATION

confidentialWe take every possible step to ensure confidentiality in handling of personal information about all patients; held in manual and computer records. Our handling of your personal information is governed by the data protection act.

MUTUAL RESPONSIBILITIES

It is our responsibility to offer you all mentioned services. We request you to take the responsibility of keeping your booked appointments and if you are unable to attend, to cancel them as soon as possible.

We promise to offer all services in the most courteous and friendly manner. We request every one using the services to reciprocate. Any form of verbal or physical abuse will not be tolerated. We may report any such instances to the police if necessary.

 
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