APPOINTMENTS

We operate an entirely open access arrangement for our patients to see doctors. Your do not need to make a prior appointment to see a doctor. As long as you present yourself at the reception during the hours listed in consulting times (please see next tab), we promise that a doctor will see you in that surgery.

For patients who like to make a pre-bookable appointment to see a doctor, we offer this on Wednesday mornings at Bozeat for patients registered at either surgery. Please contact the receptionist at either surgery to make an appointment to see a doctor if you so wish.

We have three practice nurses covering various surgery times and days at both Wollaston and Bozeat.  We have listed some appointment information for your convenience.  Please contact the surgery to book an appointment.  The receptionist can also help to book appointments with the midwife and give information about health visitors.

All Nurses:

Karen

Karen is our Asthma nurse and will see you for Asthma, COPD, Chronic Heart Disease, Stop smoking (please contact us for first appointment) and is also our Yellow Fever Nurse.

Jo

Jo is our diabetic nurse (Please book a double appointment) and also does Stop Smoking.

Consulting Times

WOLLASTON

BOZEAT

ENQUIRIES & ADVICE ON PHONE

For any urgent problems, ring your surgery any time (Refer to out of hours phone numbers if you are ringing during the out of hours timings).

For any routine enquiry ring your surgery between 11 am & 12 noon or 4 & 6 pm and talk to the receptionists.

If you wish to speak to the doctor please ring between 11.30 am & 12 noon. If the doctor is busy with a patient, receptionist will take the message and give you a time for you to ring back when the doctor would be free to talk to you, if necessary.

Home Visits

If you are too ill to come to the surgery, a home visit can be arranged by contacting the receptionist. Please ring between 9 and 10.30 am, where possible. Please be prepared to give details about the nature of the problem to the receptionist as it helps us to see the most urgent cases first.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.